Ep #97: How To Keep Clients Longer
If you can’t figure out how to retain you clients, your business will always feel unstable. A big issue gym owners run into is having member drop every single month. However, the problem doesn’t always start when someone sends you a cancellation email. The problem usually started way before that. In this episode we unpack what might be happening before someone drops & what 2 strategies can help you keep more clients longer.
What You Will Learn
- What to focus on in your program that create the most value for clients
- What 2 areas of your gym could contribute to long term clients
- Why there seems to be a revolving door at your gym
- How to set up business systems that support high quality service
Featured On This Episode