#100. Why Onboarding Will Make Or Break Your Retention

The sale doesn’t stop when someone has paid you. In fact, you’re always selling your clients on your value. One of the most critical times to sell more is immediately after they have paid. That is when onboarding begins and the client goes through an onboarding journey that shapes how they view your program. In this podcast we cover, what to understand about your onboarding system and what you can change in order to create the best experience for clients.

What You Will Learn

  • What changes to make in your onboarding process
  • The 2 parts of onboarding that keep clients engaged
  • Why the sale continues after they’ve paid
  • How to keep clients engaged 6 months into your program

Featured On This Episode